Experience
Projects I’ve delivered
Aug 2024 to Sep 2026
Massachusetts, US (remote)
Dream Decor
Project Manager, Platform & Operations (Consultant)
Ran platform and operations delivery for a US home decor eCommerce brand. Led up to 22 contractors.
- Took over a stalled Shopify migration after the original US agency shut down, and finished it. 50,000+ products cleaned and categorized.
- Mobile PageSpeed went from under 40 to the mid 70s in 2 months, then 85 in about 8 months.
- Traffic grew from under 500 to about 15,000 per month over 2 years. Revenue roughly doubled in 6 months after the cleanup.
- Klaviyo list grew from about 13,000 to 18,000. Took over marketing when the sole marketer left.
- Set up Trello request intake, which cut dev revision rounds from 3 to 4 down to 2 max.
- Worked with financing partners Affirm, Katapult and Afterpay. Cut checkout options from 3 to 4 down to 2, removed Katapult and made Affirm primary.
Sep 2016 to Present
Lahore, Pakistan
Odessys
Founder & Delivery Manager
300+ client deliverables, including 150+ full engagements, all through a freelancer network.
- The process: write the brief, collect 2 to 3 quotes, select on portfolio, manage to launch.
- Edtech platform for a Turkish client (Next.js, Node, MongoDB). 5-person contractor team, 4 to 5 months, handed over and still live.
- Home services SEO client: about 13x return on fees over 10 months.
- Dream Decor moved SEO, marketing, web dev, design, social, automation, email/SMS and video to Odessys on a monthly retainer in Oct 2026.
- Builds production software with AI-assisted development (Faizan OS: Firebase, Cloudflare Workers, OAuth2).
Nov 2021 to Sep 2023
Toronto, Canada (remote)
Percy (via CSA Technologies)
Project Manager, Operations & Delivery
Delivery for a virtual cashier SaaS. Cashiers in Pakistan took orders on in-store tablets for a North American restaurant chain.
- Ran a 60-day pilot at the Canadian flagship.
- Onboarded 20+ stores over two years, with 12 to 15 live at once. Each setup took 30 to 60 minutes over Zoom.
- Trained and managed about 35 cashiers, with a standby pool of 3 per 10 on shift.
Jan to Jul 2021
Pakistan
Matra Asia
Marketing Executive
Coordinated cross-team campaigns and reported quarterly progress to senior stakeholders.
Education
B.Sc. Computer Science, Forman Christian College (FCCU), Lahore (2016 to 2021)
Certifications
- Project Management & Career Development Specialization, UC Irvine
- Initiating and Planning Projects
- Managing Project Risks and Changes
- Effective Problem-Solving and Decision-Making
- High-Impact Business Writing
- The Art of Negotiation